Assessment Information

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The ProfileXT® is a multi-purpose assessment that is used for selection, coaching, training, promotion, managing, and succession planning. It is a powerful and dynamic management tool made to put the right people in the right jobs.

Step One Survey II®

Step One Survey II® lowers an employer’s risk when hiring people to positions of trust and responsibility. This survey helps to identify reliable job candidates with integrity and work ethic who are drug free. The Step One Survey II® is how companies protect themselves from theft of money, property, time, and other assets.

CheckPoint 360°™

CheckPoint 360°™ is a powerful professional development tool that positively impacts an individual’s growth and an organization’s success. For managers, supervisors, and others in leadership positions, it can facilitate peak performance that generates improved productivity. CheckPoint quantifies a participant’s competencies, verifies the results from a variety of perspectives, and identifies ways to enhance skills.

Profiles Sales Assessment™

The Profiles Sales Assessment™ is an effective tool for building a top-notch professional sales organization. This comprehensive assessment is used for selecting, training, and coaching salespeople. Using the Profiles Sales Assessment™ gives sales managers the power to focus on the specific needs of each salesperson and strengthen their sales organizations.

Profiles Performance Indicator™

Profiles Performance Indicator™ is a management tool that provides managers and leaders with essential information to more effectively manage the performance of their employees. The Profiles Performance Indicator provides key insights to understanding your employee, what motivates them, and how to communicate with them effectively.

Customer Service Profile™

Poor customer service costs your company dearly. Worldwide, up to two-thirds of all customers leave due to poor customer service. Every customer service encounter has the potential to gain repeat business or drive it away. The Customer Service Profile™ identifies candidates and employees with superior customer service skills and helps you coach existing employees to greater success. Results are presented in a Placement Report, Individual Report, Coaching Report, and a report that compares your company’s perspective on providing customer service with the perspective typically found for those in your industry. Recognizing that distinct industries have specific customer service values, the Customer Service Profile™ is also available as a custom product for healthcare, hospitality, financial and retail industries.